Frequently Asked Questions

Every rand donated goes directly to aid — food hampers, hygiene packs, crisis logistics, and community outreach. We operate with full transparency: you can track your impact through your donor portal and we publish campaign reports for every project we run. We have zero platform fees on Stripe — 100% of your donation reaches the people who need it.

A monthly recurring donation lets us plan ahead — we know exactly how many families we can support each month and can buy food hampers in bulk, reducing costs. A once-off donation is equally valued and goes to the current most urgent need. We recommend monthly giving at any amount because the consistency amplifies your impact over time. You can cancel or pause your recurring gift at any time through your donor portal.

When you create a donor account, you get access to your personal impact dashboard. It shows your total giving, the number of meals and care packs your contributions funded, and real-time campaign updates. We also post Impact Stories on this site after every outreach project — complete with photos and outcome reports. No donation disappears into the dark.

Sign up through the Volunteer Portal on this site. Once you've created an account, you'll see upcoming outreach dates, shift descriptions, and location details. You can register for any shift that suits you. No prior experience is needed — just a willing heart. We welcome individuals, families, church groups, and corporate teams.

Yes. In Thy Name Givers Gift is a fully registered South African non-profit. Our registration numbers are NPC 2020/747/958/08 and NPO 254-609. You can verify these with the Department of Social Development. All donations are receipted and we comply with South African NPO reporting requirements.

Absolutely — and we love corporate and community partnerships. Companies can participate through employee giving campaigns, matched donations, or sponsoring a specific campaign (e.g. a Christmas project or a monthly food hamper drive). Church groups are welcome to join outreach days as volunteer teams. Contact us through the volunteer portal to discuss a partnership that fits your organisation.